What inspired or motivated you to give this talk at WordCamp?
I found that most of my clients had the same questions—and I was spending a lot of time answering the same things. I initially accepted that as part of the process, until I started teaching an online course about WordPress development. We’re constantly improving our curriculum by identifying frequently asked questions and then re-writing lessons or creating new ones to address those questions. I realized I could do the same thing with clients and, over time, have iterated on both my design process and client education workflow to better serve my clients. As a result, they’re happier with their websites and I’m happier spending slightly less time in my inbox. 🙂
If you were a WordPress Plugin, what Plugin would you be and why?
Definitely a super sweet editorial calendar plugin. I color code, label, and otherwise organize anything and everything I come across.
What professional and/or research resource(s) can’t you live without?
I love Post Status because it’s a great resource for passive learning. I don’t have to go looking for the latest news, it’s just delivered to my inbox in a really easy to read format. It’s turned my inbox into a great resource that I often search when I’ve hit a roadblock.